Posts Tagged Krapf’s Coaches
Thanks to Keith Baldwin and Spikes Trophies for hosting a great Roundtable yesterday. Spikes was a terrific host and even left us with some customized gifts!
Thank you for sharing your morning with us. James Kane shared great insight on how to attain loyalty. Remember the potential for loyalty is always there as long as you don’t confuse loyalty with satisfaction. Click here to view James Kane’s Read the rest of this entry »
Minding the Family Business; Joseph Anthony Roundtable #BCAProud @JARetreatSpa @JosephAnthonySalonSpa
A huge thank you to Joe Gaglioti of Joseph Anthony Retreat Spa and Salon, who hosted yesterday’s BCA Roundtable. The topic of Family Business is very relevant to our BCA Members. Thanks to all the thoughtful discussion at yesterday’s Roundtable from the BCA Members in attendance. A good point was made concerning hiring a non-family member, “hire for attitude and train for skill” in order to maintain the quality of environment. The conclusion was nearly unanimous that having a clear, and flexible succession plan is key! Thank you for believing in relationships and contributing to the BCA Braintrust!
Pictured from left to right: Mary Pat Kessler – BCA, Gene Grimaldi – OMNIA, Joe Gaglioti – JA Retreat Spa, Richie Goldberg – Safian & Rudolph, Gary Krapf – Krapf’s Coaches, Chris Drucquer – CertaPro, PJ McMahon – McMahon Auto, Geoff Passehl – Passehl Financial NWM, Hugh Pody – H.C. Pody Co.